WhatsApp Marketing for Nigerian Businesses
By Emmanuel Ezeagbor — EMI Digital Agency, Port Harcourt Right now, somewhere in Nigeria, a business owner just sent a customer a WhatsApp message saying "please patronize us." The customer read it, felt awkward, and did not respond. That business owner thinks WhatsApp marketing does not work. They are wrong. What does not work is that approach. The digital equivalent of stopping a stranger on the street and asking them to buy something. WhatsApp marketing done properly is an entirely different story. Nigeria has over 90 million WhatsApp users, making it the most widely used digital platform in the country by a significant margin. More Nigerians are on WhatsApp than on Instagram, Facebook, TikTok, and Twitter combined. It is the platform where Nigerians communicate with their families, run their businesses, share news, make decisions, and increasingly discovers and buy from brands they trust. For Nigerian businesses that know how to use it properly, WhatsApp is one of the ...